FAQ’s
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How do I take care of my dried & preserved florals?
Your dried and preserved florals will come with care instructions. Simply keep your flowers inside, out of direct sunlight, humid, damp and harsh weather conditions and of course DO NOT water them. This will keep your florals looking fabulous and optimise their longevity.
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How long will my dried & preserved florals last?
Your dried and preserved flowers can last from 1 - 5 years, often even longer. This can depend on how well they are taken care of, the type of flowers used in your arrangement (eg preserved roses are quite delicate so typically don’t last as long as other flowers and foliage). We encourage you to keep your care card, which is attached to your arrangement, nearby so you can easily refer back to it at any time.
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How do I clean my dried & preserved florals?
Cleaning your arrangements is so easy. To keep your flowers looking brand new for longer, every month or so, grab your hair dryer, pop it on the lowest setting and gently blow the dust off.
Hot tip - if you do this outside it will prevent any dust from creating a mess in your space.
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Do you create customised arrangements?
Absolutely! We love creating custom pieces. Please send us a message with any queries or ideas. We aim to get back to you within a few business days and will work with you to bring your vision to life. Head over to our Instagram page to see our latest creations.
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What if my dried florals don't arrive in one piece??
We are so confident that your dried florals will arrive in incredible condition because we have spent years perfecting the packaging for our arrangements. Occasionally the odd petal or leaf may stray but rest assured this will not affect the overall look of your arrangement.
And if by some unlucky occurrence your flowers arrive damaged or looking far too dishevelled for our liking, please follow our returns policy guidelines and get in touch with us within 48 hours of receiving them and we will replace or refund you!
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My order is a gift, can I include a message?
Of course you can! We have a beautiful selection of Australian made cards to perfectly complement your purchase. Simply add a card to your order and leave your message in the ‘Additional Notes’ box at the check out and we will write it in the card for you before sending off your gift.

